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KENYAN ALLIANCE - CAREERS

The Kenyan Alliance Insurance is a leading Insurance Company offering a wide range of financial products and services. Our product range includes life and general insurance, pensions, investment planning, retirement planning and medical insurance.

As part of our growth strategy, the Company seeks to recruit dynamic, passionate, innovative and result orientated professional to the position below;

Bancassurance Officer – Life Business

Job Purpose

The primary responsibility of this function is to sell Life products through the bank channels by building long-term relationship with the banks and providing complete after sales services to these clients.

 Duties and Responsibilities

Responsibility 1: New Business Production and sales 

  • Growing already existing accounts in Bancassurance and establishing new tie-ups
  • Preparing quotations and proposals, negotiating terms and closing sales
  • Explore opportunities to develop new markets/ segments
  • Build a good customer base in order to explore opportunities to cross-sell & up-sell
  • Preparing relevant periodic production reports

Responsibility 2: Bancassurance Relationship Management

  • Ensuring existing bancassurance clients are offered superior services 
  • Building long-term relationship with the bank staff by ensuring all their queries are addressed promptly and relevant technical guidance is provided 
  • Know all the relevant bank branch managers, relationship managers & employees of such branches on a personal level
  • Accept & follow up on request & complaints received from clients and ensuring claim requests are serviced

Responsibility 3: Training of Bank Personnel 

  • Coordinating and organizing training for bank staff on KAI products, processes and business conversion
  • Advising bank personnel on adequacy of cover requested in relation to available KAI products

Responsibility 4: Product Development and Research 

  • Providing market research/customer feedback to the Company for development of new products and enhancement of existing ones to suite the bank segment needs.

Any other business allocated from time to time

Education, Key Competencies and Skills Required;

  • Bachelor’s degree in Business, Economics, Commerce, Marketing, Insurance or equivalent from recognized university
  • At least 2 years’ experience in Bancassurance relationships and business
  • Professional certification in Insurance, sales, marketing or any other relevant field 
  • IT proficient (especially Ms Word, Excel, PowerPoint and Outlook). 
  • Result Orientation- performance oriented. 
  • Interpersonal Skills- excellent interpersonal skills and should be approachable.
  • Ability to work in high pressure environment and ability  to Multitask 
  • Industry Knowledge - well versed with product knowledge and industry trends. 

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 27th July 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted.

Digital Marketer

The Kenyan Alliance Insurance is a leading Insurance Company offering a wide range of financial products and services. Our product range includes life and general insurance, pensions, investment planning, retirement planning and medical insurance.

As part of our growth strategy, the Company seeks to recruit dynamic, passionate, innovative and result orientated professional to the position below;

Position Summary;

The Digital Marketer will play a key role within the team and within the larger organization.  This person is on the front line with our prospective business partners, and is therefore responsible for creating a positive rapport and interaction online.  This candidate should be able to demonstrate strong interpersonal skills, written and verbal communication skills, and organizational skills. 

Duties and Responsibilities;

Reporting to the Marketing Manager, the person will be responsible for the following duties;

  • Write articles and blogs for the company’s website and media content
  • Spotting trends and technologies and developing solutions to meet company’s brand awareness campaigns
  • Developing, managing and designing layouts of communications such as presentations, newsletters, event support materials, research papers, and brochures
  • Planning, development and execution of digital programs and campaigns, including online advertising, web site strategy and design, social media, mobile, and deliverables
  • Proactively and creatively engage customers, communicate with clients, affiliate networks and affiliate partners
  • Monitoring and evaluation of the social media accounts and social media content calendar
  • Owning and maintaining site analytics, metrics, and campaign reporting
  • Provide customer service to clients, assessing their needs to achieve satisfaction
  • Developing and coordinating multimedia packages
  • Maintain and contribute to company and industry blogs and manage e- communications like Facebook, Twitter G+, LinkedIn accounts (content & imagery & engagement)
  • Manage and maintain the company’s website(s)
  • Develop and edit content that will increase engagement on social media, Increase Company’s online fan base and on the website and assist with lead generation activities
  • Conducting research on topics of interest that may benefit the business including mobile, social media, development of blogs and forums
  • Coordinate the designing of the website banners and images for the organization’s website and assist with company web visuals.
  • Responsible for such other duties and assignments which the Company deems appropriate.

 Minimum Qualifications

  • Bachelor's degree with concentration in Marketing, Journalism/Media, Communications, Business or any other related field.
  • Minimum 2 years of professional experience working with online social networks and producing creative content in support of marketing initiatives.

Key Competencies and Skills Required

  • Exemplary verbal and written communications skills (including experience proofreading).
  • Excellent interpersonal skills, including the ability to work effectively with a broad range of people and positions.
  • Ability to combine creativity with strategic thinking and effective project management.
  • Proven ability to meet deadlines and successfully manage multiple projects simultaneously.
  • Computer proficiency in online content management systems and Microsoft Office suite including Excel and Word; Working knowledge of HTML; CSS a plus.
  • Be a great problem solver.  Know how to best communicate the company’s message on different platforms.
  • Strong research skills.  Know what is happening in the fast-changing world of social and digital media.
  • Strong work ethic, detail-oriented.

 

How to apply

Interested candidates who meet the above qualifications should send a copy of Two (2) recent blogs /articles/publications in any topic of interest. They should also send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 6th July, 2018 quoting the position in the subject line. 

Only shortlisted candidates will be contacted. 

System Developer

 Job Purpose

The primary responsibility of this function is managing all Level 2 support for the Company’s web-based systems, portals, websites and associated interfaces, supporting the design; development and operation of web portals and portal-based core business and complimentary systems.

Duties and Responsibilities

  • Website and software application designing, building, or maintaining.
  • Using scripting or authoring languages, management tools, content creation tools, applications and digital media to deliver projects as per business specifications.
  • Development and Level 2 Support of Business Portals, the corporate website, and associated portals, and other custom web-based production systems.
  • Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.
  • Directing or performing Website updates.
  • Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
  • Editing, writing, or designing Website content, and directing team members who produce content.
  • Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
  • Backing up files from Web sites to local directories for recovery.
  • Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.
  • Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
  • Determining user needs by analyzing technical requirements. Formalizing and enforcing the Corporate IT security standards and policies across all system users, infrastructure components, end points and ensure that the IT infrastructure is secure from external and internal attack through monitoring, testing and following best practice to reduce the risk of any security incident.
  • Managing backups for systems under your management and ensure that these are taken and tested as per the Business Continuity Policy.
  • Meeting service levels for a closure of assigned service desk tickets and reporting against service level targets.
  • Operating ITIL processes and procedures for the effective Capacity and Availability (Security) management of the network (LAN, WAN, VPN), server and database infrastructure. Maintaining the Capacity plan and achieving the Service Level targets for Capacity and Availability.
  • Escalating and then coordinating Issues and Problems to external third-party support and ensure that all service level agreements (SLAs) for infrastructure support services across the organization are delivered according to specifications.
  • Ensuring that adequate monitoring systems that provide timely, accurate, real-time, and historical data on performance and other critical parameters are in place.
  • Enhancing the customer experience by fostering an environment of service excellence.
  • Working collaboratively with peers to ensure solutions meet customer requirements.
  • Responsible for such other duties and assignments which the Company deems appropriate.

Education, Key Competencies and Skills Required;

  • Bachelor’s degree in Web development or related field.
  • IT Service Management – ITIL Certification.
  • Minimum of 2+ years’ work experience.
  • 2+ years in web development.
  • Addressing concerns promptly and resolving problems effectively.
  • Ensure good working relations exist with IT personnel and other colleagues.
  • Timely Response to Business Requests for New Features or Services.
  • Solid knowledge and experience in programming applications.
  • Proficient in JavaScript, JQuery, ASP, Java, HTML, CSS.
  • Dedicated team player.
  • Personal and professional credibility.

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 6th July, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted.

Business Development Manager - General Business

Main Purpose of the Job- (Job Summary)

 Responsible for acquisition and retention of general business in accordance with set targets and criteria formulated by the Company. Central to this role is building positive and lasting relationships between The Kenyan Alliance Insurance Company and its clients and business partners.

Department

General Business

Main Responsibilities

  •  Design and implement the branch marketing and sales strategies geared towards business growth andretention;
  • Source and procure business in line with the set targets/budgets;
  • Develop the market through brokers, agents, direct clients and other intermediaries with the focus to build and maintain a strong presence in the region;
  • Ensure that the branch is a profit center for the business and achieve the set profit targets;
  • Enforce the company’s Underwriting guidelines and ensure that business is acquired within these terms and credit limits;
  • Ensure renewal of existing accounts and achieve 90% business retention;
  • Oversee the day to day administration of the branch operations, ensuring adherence to the company policies;
  • Be the custodian of company assets and all documents in the branch;
  • Coordinate marketing drives and marketing activities for the branch;
  • Prepare various scheduled and ad-hoc management reports on branch performance;
  • Handle all human resource administrative issues of the branch staff regarding supervision, appraisals, training, leave management and discipline;
  • Ensure that there is excellent customer service in the branch office.

Knowledge & Experience

The candidate must demonstrate and possess the following skills and qualifications:

  • An undergraduate degree in a social science or related field.
  • At least 8 years relevant experience in the financial services or related sector.
  • Experience in sales management and particularly in closing sales.
  • Good communications skills, both written and verbal.
  • Good organizational and time-management skills.
  • Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
  • Good negotiation and networking skills
  • Passionate, confident, energetic and proactive

How to apply;

 

If you are interested in the position and have the required qualifications, please email a detailed CV indicating the current and expected salary and cover letter clearly indicating ‘Business Development Manager’ on the subject line to This email address is being protected from spambots. You need JavaScript enabled to view it. by 6 th April 2018. Only shortlisted candidates will be contacted.

Business Development Manager – Life business

Main Purpose of the Job- (Job Summary)

Responsible for acquisition and retention of Pensions and Life business in accordance with set targets and criteria formulated by the Company. Central to this role is building positive and lasting relationships between The Kenyan Alliance Insurance Company and its clients and business partners. 

Department

Life Business

Main Responsibilities

  1. Deliver business targets for both new and renewal business.
  2. Drive growth and profitability for the Pensions and Life Business
  3. Participate in the formulation, planning, review and execution of business strategy and take responsibility for business performance and delivery of overall set targets.
  4. Ensure compliance with external and internal requirements, policies and procedures.
  5. Develop consistent high-performance culture with high standards of customer service.
  6. Continuously engage clients to promote product knowledge and consumer awareness.
  7. Identify opportunities in the market and develop relationships to grow business.
  8. Leverage partners’ marketing initiatives to harness growth opportunities.
  9. Any other business allocated from time to time.

Knowledge & Experience

The candidate must demonstrate and possess the following skills and qualifications:

  1. A Bachelor’s degree in Business,  Insurance,  any related  field from a recognized university
  2. Professional Certification in insurance or sales and marketing  is an added advantage
  3. Three or more years’ relevant work experience 
  4. Experience in pensions and life business sales will be an added advantage
  5. Excellent verbal and written communication skills
  6. Excellent problem-solving, analytical and evaluative skills
  7. Ability to meet deadlines and to take initiative in the development and completion of projects.

Key Skills & Competencies;

  • Result orientation – performance oriented
  • Ability to work in high pressure environment
  • Excellent communication and customer service skills with strong business acumen
  • Excellent presentation, negotiation and networking skills
  • Self-driven, able to work independently has passion for great results with strong business development, innovation and sales/marketing skills
  • Ability to build close working relationships
  • Industry knowledge- well versed with mainly pension business and industry trends. 

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 31st March, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted. 

 

Assistant Underwriter – Group Life

Main Purpose of the Job- (Job Summary)

The primary responsibility of this function is to service group life businesses and ensure all group life accounts are renewed and retained at Kenyan Alliance. 

Department

Life & Pensions

Main Responsibilities 

Responsibility 1: Group Life Administration and Retention

  • Carrying out regular customer and broker visits
  • Follow up on premium payments
  • Ensuring commissions to agents and brokers are settled on time
  • Issuance of group life policy documents
  • Computation of prorata premium payable and refund premium payable for new entrants and withdrawals respectively
  • New member updates and processing withdrawals
  • Posting new premium debits into finance system
  • Complaints record and management
  • Premium register update and posting into the system

Responsibility 2: Medical Underwriting 

  • Underwriting medical reports 
  • Seeking acceptance terms from reinsurers on underwriting cases exceeding automatic acceptance limit 
  • Communication of Acceptance Terms to broker/ and client
  • Ensuring efficient and timely service from hospitals, clinics and doctors undertaking medical tests for our clients
  • Ensuring medical fees are settled on time

Responsibility 3: Claims Processing 

  • Receipt and acknowledgement of group life and related claims notification
  • Assessment of claims and ensuring approval process follows the laid down authority and treaty limits
  • Ensuring proper investigation is carried out on all death claims 
  • Communicating acceptance terms to clients
  • Maintenance of up to date records on all claims – reported, paid & outstanding 

Responsibility 4: Marketing Support 

  • Preparing group life quotations

Responsibility 5: Any other business allocated from time to time

Knowledge & Experience

  1. The candidate must demonstrate and possess the following skills and qualifications:
  2. A Bachelor’s degree in Insurance, Finance or related field
  3. Diploma in Insurance (AIIK) is an added advantage
  4. Two or more years’ experience in group life business administration
  5. Excellent verbal and written communication skills
  6. Excellent problem-solving, analytical and evaluative skills
  7. Ability to meet deadlines and to take initiative in the development and completion of projects.

Skills & Competencies;

  1. Honest and trustworthy.
  2. Flexible.
  3. Self-motivated.
  4. Team Player.

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 31st March, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted.

Head of Medical Business

Main Purpose of the Job- (Job Summary)

To profitably manage and grow the Medical business

Main Responsibilities

  • Executing/ implementing business strategy growth in GWP and profitability
  • Drive growth and profitability for the Medical Business
  • Improving and optimizing operational processes and use to establish a best in market service Capability. This includes the development of an underwriting and claims manual
  • Exercising prudent financial control of the business with a clear focus on delivering sustainable, positive bottom line results
  • Managing claims processes including care management
  • Managing the provider panel, including provider reconciliation and discount negotiation
  • Building the systems and human resource capabilities that will enable the business to successfully pursue the agreed strategies
  • Developing employees to the standards required to meet strategic objectives and establishing robust succession planning for all key positions
  • Management of the department so as to ensure the following objectives are met: -
    • Business acquisition and revenue generation to realize the budget as stipulated.
    • Specific focus on all Corporate/Top Tier Intermediaries and Cross-selling. Must realize at least 70% of the potential of each.
    • Ensure that all intermediaries under management have at least 5 new corporate clients with KAI by end of the year.
    • Develop and grow Corporate Business distribution channel partners outside Nairobi (At least in 6 towns by end of the year.
    • Ensure profitability of the business through equitable pricing. The loss ratio of below 60%.
  • Management of the Distribution Channel Partners Loyalty (incentive) Programs to drive the following business goals: -
    • Client retention. (a retention of at least 95% of the client under management)
    • Realize 20% new business from the intermediaries under management through the successful rollout of the incentive program.
    • Introduce at least one new intermediary every month.
    • Reward & Recognition of Corporate Business distribution channel partners
    • Manage Corporate business support levels to not less than 60% of the overall corporate portfolio and not less than 20 distribution partners
    • Training support for Corporate business distribution channel partners (at least one training per month)
  • Implementation of Client Relationship Management best practice to drive the following business goals:-
    • Client retention and referral
    • distribution Channels partner business support
    • distribution channel partners training support
    • Management of relations with business distribution channel partners
  • Leadership & Management of the section
    • The leadership of the team - setting direction and taking responsibility for budget and all aspects 
    • Ensure correct recruitment, training and people management team including motivating
    • Coaching and Mentoring of the team and create a Succession plan
  • Ensure that proper management of accurate, quality and timely business reports from the Distribution Channels and use these to compile channel reports.
  • Market intelligence. Monitor competitor activity and market trends and advise the company on opportunities/threats that are presented by such activities.
  • Regularly report (Weekly and monthly) the performance of the business in accordance with applicable structures and ensure the department is fully aligned with the rest of the company by building effective teamwork within the section and with other departments (i.e. Documented Corporate business Distribution Channels processes and SLA’s with various departments)

Key Deliverables of this position

  • Business acquisition and revenue generation
  • Client retention
  • Development of intermediary relationship and brand promotion
  • Business intelligence, market research, and product development
  • Profit/ cost management
  • The growth of the Corporate Business distribution channel partners by at least 30% annually

Knowledge & Experience

The incumbent must demonstrate and possess the following skills and qualifications:

  • A Bachelor’s degree or equivalent education and experience, along with advanced technical or managerial credentials
  • Sound knowledge of Medical Insurance business processes.
  • Seven or more years of progressive Medical Business experience, including experience in Medical Claims and Underwriting.
  • Excellent verbal and written communication skills
  • Excellent problem-solving, analytical and evaluative skills
  • Ability to meet deadlines, to conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects.

Skills & Competencies;

  • Honest and trustworthy.
  • Flexible.
  • Self-motivated.
  • Team Player.

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 10th March 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted.

Actuary – Life Business

Job Purpose

The primary responsibility of this function is to carry out the actuarial valuation, product development, reinsurance, risk-based supervision support and liaising with External Actuaries on the same.

 

Duties and Responsibilities

Responsibility 1: Actuarial Audit 

  •  Submission of periodic spread sheet data to actuaries through finance department
  • Submission of any supportive audit documents required by auditor
  • Responding to requests by auditor and acting as a liaison officer with appointed actuary

 

Responsibility 2: Quarterly Actuarial Valuations 

  • Compiling valuation data and cleaning it up to ensure consistency and integrity
  • Carrying out valuation in pre-developed spread sheets
  • Sending out results for peer review by appointed actuary
  • Preparing regulatory/management report

 

Responsibility 3: Supporting Processes & Product Development

  • Supporting review of existing products, pricing and development of new products
  • Supporting calculation of monthly persistency and retainer workings
  • Maintenance of ordinary life policy status database for customer service support
  • Collecting information and engaging finance department on current policy of distributing expenses
  • Apportion expenses under various business lines of life business and advising management on key cost areas

 

Responsibility 4: Reinsurance

  • Supporting calculation of quarterly ordinary life reinsurance cessions
  • Collecting and cleaning up of relevant reinsurance data for review process on annual basis
  • Scenario testing reinsurance reviews and advising optimal retention levels

 

Responsibility 5: Any other business allocated from time to time

 

Education, Key Competencies and Skills Required;

  • Bachelor’s Degree in Actuarial Science
  • Actuarial qualification
  • At least 3 years’ relevant experience 
  • Professional certification in Insurance or any other relevant field is an added advantage
  • Result Orientation- performance oriented.
  • Interpersonal Skills- excellent interpersonal skills and should be a team player
  • Ability to work in high pressure environment and ability  to Multitask 
  • Industry Knowledge - well versed with product knowledge and industry trends

 

How to apply;

 Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 20th February, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted. 

 

National Sales Manager -Ordinary Life

Job Purpose

The role holder will be responsible for planning, directing and coordinating the Retail Life sales and delivery of the sales target through the Financial Advisors (agents). He/ She will grow and defend market share position for The Kenyan Alliance Insurance Company Ltd, in conformity to the best business practices in the insurance industry.

Central to this role is building positive and lasting relationships between Kenyan Alliance and its business partners.

Duties and Responsibilities

  • Manpower and agency force development
  • Training and compliance of the agency managers, partners and support staff.
  • Agency force productivity
  • Agency business management and supervision
  • Market development and penetration
  • Agency motivation and personal growth
  • Agency compensation and other agency services.
  • Performance evaluations.
  • Marketing and advertisement of the company brands and market research.

Education and Key Competencies and Skills Required;

  • Bachelor’s Degree in Business or related field, a Master’s Degree in Business will be an added advantage;
  • Over 5 years’ experience in management of Retail/Ordinary Life sales force in Kenya.
  • Strong leadership skills and focused, charismatic, confident individual with high level of integrity
  • Sales acumen - have practical intelligence and ability to handle different sales related situations
  • Result Orientation- performance oriented
  • Interpersonal Skills- excellent interpersonal skills and should be approachable
  • Ability to work in high pressure environment
  • Ability to Multitask - must be able to prioritize and handle multiple work responsibilities simultaneously
  • Industry Knowledge - well versed with product knowledge and industry trends. 

 How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 31st January, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted. 

 

Business Development Officer-Alternative Channels

Job Purpose

Implement Alternative Channels strategies for life business to achieve company sales targets and customer satisfaction goals in-line with the company’s objectives.

Duties and Responsibilities

  1. Establishes productive business/channel partners
  2. Meets assigned targets for profitable sales volume through the channel partners
  3. Develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  4. Sells through partner organizations to end users in coordination with partner sales resources.
  5. Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  6. Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
  7. Ensures partner compliance with partner agreements.
  8. Drives adoption of company programs among assigned partners.
  9. Continuously recruits new qualifying partners.

Education, Key Competencies and Skills Required;

  • Bachelor’s degree in Business, economic, Commerce, Marketing, Insurance or equivalent from recognized university
  • Professional certification in insurance, sales, marketing or any other relevant field
  • IT proficient (especially Ms Word, Excel, PowerPoint and Outlook).
  • Over 3 years’ experience in the recruitment and development of business partners and partnerships.
  • Sales acumen - have practical intelligence and ability to handle different sales related situations.
  • Result Orientation- performance oriented.
  • Interpersonal Skills- excellent interpersonal skills and should be approachable.
  • Ability to work in high pressure environment
  • Ability to Multitask - must be able to prioritize and handle multiple work responsibilities simultaneously
  • Industry Knowledge - well versed with product knowledge and industry trends. 

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 31st January, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted. 

 

Bancassurance Officer-Life Business

Job Purpose

The primary responsibility of this function is to sell Life products through the bank channels by building long term relationship with the banks and providing complete after sales services to these clients. 

Duties and Responsibilities

Responsibility 1: New Business Production and sales 

  • Growing already existing accounts in Bancassurance and establishing new tie-ups
  • Preparing quotations and proposals, negotiating terms and closing sales
  • Explore opportunities to develop new markets/ segments
  • Build a good customer base in order to explore opportunities to cross-sell & up-sell
  • Preparing relevant periodic production reports 

Responsibility 2: Bancassurance Relationship Management

  • Ensuring existing bancassurance clients are offered superior services
  • Building long term relationship with the bank staff by ensuring all their queries are addressed promptly and relevant technical guidance is provided
  • Know all the relevant bank branch managers, relationship managers & employees of such branches on a personal level
  • Accept & follow up on request & complaints received from clients and ensuring claim requests are serviced

Responsibility 3: Training of Bank Personnel 

  • Coordinating and organizing training for bank staff on KAI products, processes and business conversion   
  • Advising bank personnel on adequacy of cover requested in relation to available KAI products

Responsibility 4: Product Development and Research 

  • Providing market research/customer feedback to the Company for development of new products and enhancement of existing ones to suite the bank segment needs. 

Any other business allocated from time to time

Education, Key Competencies and Skills Required;

  • Bachelor’s degree in Business, Economics, Commerce, Marketing, Insurance or equivalent from recognized university
  • At least 2 years’ experience in Bancassurance relationships and business
  • Professional certification in Insurance, sales, marketing or any other relevant field
  • IT proficient (especially Ms Word, Excel, PowerPoint and Outlook).
  • Result Orientation- performance oriented.
  • Interpersonal Skills- excellent interpersonal skills and should be approachable.
  • Ability to work in high pressure environment and ability  to Multitask
  • Industry Knowledge - well versed with product knowledge and industry trends. 

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 31st January, 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted. 

Pensions Administrator – Life Business

Overall Responsibility

The position is responsible for ensuring timely and efficient administration of retirement benefits schemes. This includes collection and posting of receipts, benefits processing and preparation of regular management and trustee reports and statutory returns to the Retirement Benefits Authority. 

Duties and Responsibilities

  • Maintenance of accurate records of the Scheme members’ including information on employer and employee contributions
  • Provide up to date balances on Member’s accounts as and when required
  • Processing and payment of all benefits and arranging payments to any third parties
  • Maintaining records of Member transfers
  • Arrange and make follow-ups on annual audit of the schemes’ accounts
  • Maintenance and provision of Annual/ Periodic Master Fund Statement to scheme Trustees
  • Provision of Annual/ Periodic Individual Member Statements
  • Offering advice to Trustees and attendance of Trustee meetings
  • Ensure Registration & compliance of the Scheme with both the Retirement Benefits Authority and Kenya Revenue Authority
  • Preparing returns in respect of the Retirement Benefits business as assigned for submission within the timelines provided
  • Arrange for scheme members’ Annual General Meetings and providing plan information to all Scheme Members
  • Providing excellent customer service to clients, members and third parties
  • Any other responsibility or task allocated from time to time

Education, Key Competencies and Skills Required;

  • BSc. (Mathematics / Statistics / Actuarial Science), BCom, (Accounting) or any other similar qualification from a recognized university.
  • Knowledge of legislation governing Retirement Benefits and Insurance in Kenya
  • Over 3 years relevant experience in administration of Pensions
  • Professional certification in Insurance or any other relevant field is an added advantage
  • Excellent reporting and presentation skills
  • Ability to work under minimum supervision
  • Result Orientation- performance oriented.
  • Interpersonal Skills- excellent interpersonal skills and should be a team player
  • Ability to work in high-pressure environment and ability to Multitask
  • Industry Knowledge - well versed with product knowledge and industry trends

How to apply;

Interested candidates who meet the above qualifications should send their application letters and CV‘s only to This email address is being protected from spambots. You need JavaScript enabled to view it. stating the current and expected remuneration not later than 3 rd March 2018 quoting the position in the subject line. Only shortlisted candidates will be contacted.